Perkins braillers are indispensable tools for individuals who are blind or visually impaired, enabling them to read and write braille. Like any mechanical device, braillers require occasional maintenance and repairs. This article provides a comprehensive guide to the global network of Perkins brailler repair services, ensuring your Perkins Brailler® or SMART Brailler® continues to function optimally. Whether you need a simple fix or a complex repair, this directory will help you locate qualified technicians worldwide.
Finding the Right Perkins Brailler Repair Service
Locating a reliable repair service for your Perkins brailler is crucial for maintaining its functionality. This directory offers a categorized list of service centers and individual technicians across the globe, along with their contact information and areas of expertise.
Official Perkins Repair Centers
Perkins Solutions, the official repair center, along with its international partners, provides comprehensive repair and maintenance services for Perkins Braillers and SMART Braillers. These centers are staffed with certified technicians who are equipped to handle all types of repairs, including warranty work.
Authorized Repair Services by Region
To facilitate your search, the following list is organized by geographical regions. Each entry includes the name of the service provider, contact details, Perkins certification status, products serviced (Perkins Braillers, SMART Braillers, or both), and the repair level they are qualified to handle.
Africa
- Kenya: Several certified technicians and centers located across Kenya offer varying levels of repair, from general maintenance to warranty repairs.
- Malawi: Repair services are available, primarily focusing on general maintenance and minor repairs.
- South Africa: Both SANCB and Braille Services offer repair options, ranging from basic maintenance to major repairs. Additional independent technicians are also available.
- Tanzania: A network of technicians provides services across Tanzania, with some specializing in major repairs and others focusing on basic maintenance.
- Uganda: Certified technicians and centers are available, including those specializing in major repairs and warranty work.
- Zambia: Repair services for Perkins braillers are available, focusing on minor repairs and diagnostics.
Asia
- Bahrain: Repair services, including major repairs and diagnostics, are available through Al-Lujain National General Trading & Contracting Co.
- India: Worth Trust, a Perkins certified center, offers comprehensive repair services for Perkins Braillers and SMART Braillers, including warranty work.
- Kuwait: Al-Lujain National General Trading & Contracting Co. provides repair services, including major repairs and diagnostics.
- Lebanon: Cybertech offers repair services for Perkins braillers, including minor repairs and diagnostics.
- Malaysia: A network of technicians and centers provides services ranging from basic maintenance to major repairs.
- Oman: Almdares For Education Services and Al-Lujain National General Trading & Contracting Co. offer repair services for Perkins braillers.
- Pakistan: Aziz Jehan Begum Trust for the Blind provides repair services, including major repairs and diagnostics.
- Philippines: Resources for the Blind offers repair services, specializing in minor repairs and diagnostics.
- Qatar: Al-Lujain National General Trading & Contracting Co. provides repair services for Perkins braillers, including major repairs and diagnostics.
- Saudi Arabia: Al-Lujain National General Trading & Contracting Co. and Zero Datasoft offer repair services, including major repairs and diagnostics.
- Sri Lanka: Prime Braille Solutions offers a range of repair services, including major repairs and diagnostics.
- Thailand: Repair services are available, focusing on minor repairs and diagnostics.
- United Arab Emirates: Al-Lujain National General Trading & Contracting Co. provides repair services, including major repairs and diagnostics.
Australia
- Australia: A comprehensive network of certified technicians and centers offers a full range of services for Perkins Braillers and SMART Braillers, including warranty work.
Caribbean
- Jamaica: Repair services, including major repairs and diagnostics, are available.
Europe
- Croatia: Certified technicians offer major repair services for Perkins braillers.
- France: Several certified technicians and centers are available, offering a range of services from warranty repairs to major repairs.
- Ireland: Repair services, including major repairs and diagnostics, are offered.
- Norway: Repair services are available for Perkins braillers, focusing on minor repairs and diagnostics.
- Portugal: Repair services are available, including major repairs and diagnostics.
- Spain: ONCE – CTI, a Perkins certified center, offers comprehensive repair services for Perkins braillers, including warranty work.
- Switzerland: SZBLIND / UCBA offers warranty and major repair services for Perkins braillers.
- United Kingdom: RNC Enterprises and Eyecan offer services ranging from warranty repairs to major repairs.
North America
- Canada: Several technicians and centers offer repair services across Canada, ranging from major repairs to diagnostics.
- United States & Puerto Rico: A widespread network of technicians and centers provides comprehensive repair services for Perkins Braillers and SMART Braillers. Each state listing offers varying levels of expertise and Perkins certification.
South America
- Argentina: Repair services for Perkins braillers are available, focusing on minor repairs and diagnostics.
- Brazil: Certified technicians offer major repair services for Perkins braillers.
Understanding Perkins Brailler Repair Levels
Perkins has established four levels of repair to clarify the expertise of each service provider:
- Level 1—General Maintenance: Basic maintenance tasks such as cleaning, lubrication, and minor adjustments. These providers do not typically diagnose complex issues.
- Level 2—Minor Repairs: Basic repairs like stylus replacement, timing chain replacement, and mainspring repair. These providers can diagnose problems and address minor issues that don’t require significant disassembly.
- Level 3—Major Repairs: Complex repairs, including complete disassembly and replacement of major subassemblies like the drum, carriage, feed roller, and chain drive. These providers can diagnose and repair major problems on non-warranty braillers.
- Level 4—Warranty Repairs: Comprehensive repair services, including warranty repairs. These providers are Perkins certified to diagnose and address all brailler problems, including warranty-covered issues.
FAQs: Frequently Asked Questions about Perkins Brailler Repair
Q: How do I find a Perkins Certified Repair Technician?
A: This article provides a list of technicians categorized by region. Look for the “Perkins Certified: Yes” designation next to their listing.
Q: What if I can’t find a repair service near me?
A: Contact Perkins Solutions directly. They may be able to offer alternative solutions or provide guidance on shipping your brailler for repair.
Q: How often should I have my Perkins brailler serviced?
A: Regular maintenance is crucial. A general check-up is recommended at least once a year, or more frequently if the brailler is used heavily.
Q: What does “Perkins Certified” mean?
A: It signifies that the technician or company has completed in-person training workshops conducted by Perkins on how to repair braillers.
Q: Do I need to send my brailler to Perkins Solutions for warranty repairs?
A: Not necessarily. Many Level 4 certified technicians around the world are authorized to perform warranty repairs. Check the list in this article or contact Perkins Solutions for confirmation.
We encourage you to share your own experiences and questions about Perkins Brailler repair. Your insights can help others in the community maintain their valuable braillers. If you have further questions or require additional information, please don’t hesitate to ask.
