The corner drugstore has long been a cornerstone of community health, and Eric’s Rx Shoppe in Horsham, Pennsylvania, exemplifies this tradition. Co-owned by pharmacist Eric Abramowitz, RPh, PIC, and pharmacy technician Marc Ost, CPhT, this independent pharmacy prioritizes patient care, innovative services, and strong community ties.
Eric Abramowitz and Marc Ost, co-owners of Eric's Rx Shoppe.
Eric’s Rx Shoppe was founded in 2009, born from Abramowitz’s dedication to personalized patient care. After the independent pharmacy where he worked was acquired by a chain, patients continued to seek his expertise, leading him to partner with Richard Ost, RPh, and establish Eric’s Rx Shoppe. Marc Ost joined the team after a career change from sports agent, bringing his unique perspective to the business.
The Personal Touch: Patient-Focused Pharmacy Care
“We are a consistent fixture in our community,” explains Marc Ost. This commitment extends beyond dispensing medications. The team at Eric’s Rx Shoppe cultivates genuine relationships with patients, providing personalized attention, addressing their concerns, and offering expert advice. This accessibility and personal touch sets them apart in a world of automated services and large chain pharmacies. From greeting patients by name to offering complimentary candies, they foster a welcoming environment where patients feel valued and heard.
The interior of Eric's Rx Shoppe.
This personalized approach extends to medication counseling. Abramowitz and his team take the time to explain medication regimens, potential side effects, and drug interactions, ensuring patients understand how to manage their health effectively. They believe that informed patients are empowered patients, leading to better health outcomes.
Innovation and Proactive Healthcare Services
Eric’s Rx Shoppe consistently stays ahead of the curve, often being the first to offer new products and services in the state, and sometimes even the country. This proactive approach stems from their extensive network within the pharmacy industry and meticulous preparation. They actively seek out new developments and cultivate relationships with industry leaders to ensure they are at the forefront of pharmaceutical advancements.
Their innovative spirit led them to open the Vaccine Shoppe, a dedicated space for vaccinations located just two doors down from the pharmacy. This expansion allowed them to administer over 100,000 vaccines, especially during the COVID-19 pandemic, demonstrating their adaptability and commitment to public health. Recognizing the importance of a positive vaccination experience, particularly for children, they incorporated the Nex Playground, a motion-driven video game console, into the Vaccine Shoppe, making the process more enjoyable and less stressful.
A child playing the Nex Playground at the Vaccine Shoppe.
Community Engagement and Recognition
Eric’s Rx Shoppe is deeply ingrained in the community, sponsoring numerous local events and organizations. Abramowitz’s long-standing presence in the community has fostered trust, especially during critical times like the pandemic. This trust translated into increased vaccination rates, as patients sought his guidance and expertise.
Eric's Rx Shoppe staff member Christine Quici, RN, CPhT.
The pharmacy embraces technology to enhance accuracy and efficiency. They use Eyecon for medication management and have developed a custom vaccine booking system. This blend of traditional pharmacy practices with modern technology reflects their commitment to providing comprehensive and accessible care.
The dedication of the staff at Eric’s Rx Shoppe is another key ingredient to their success. They consistently go above and beyond for their patients, embodying what they call “the Eric’s Rx way.” This commitment to exceptional service, combined with their proactive approach and community involvement, has earned them numerous awards and recognition, including the 2021 Philadelphia Business Journal Leaders in Health Care Award and the 2022 Upper Dublin Medal Winner for Outstanding Community Business/Non-Profit Organization.
Conclusion: The Future of Community Pharmacy
Eric’s Rx Shoppe represents a model for community pharmacies nationwide, demonstrating the power of personalized care, innovation, and community engagement. Their dedication to patient well-being, coupled with their embrace of technology and proactive approach to healthcare, positions them as leaders in the evolving landscape of pharmacy practice. For those seeking a pharmacy that prioritizes individual needs and fosters a sense of community, Eric’s Rx Shoppe serves as a shining example of the vital role independent pharmacies play in healthcare.
