Renting a car from Hertz and need to get in touch with their customer service? Here’s a comprehensive guide to Hertz’s key phone numbers in the United States to help you reach the right department quickly and easily.
Main Customer Service Number
The primary Hertz customer service number in the USA is:
1-800-654-3131
This toll-free number connects you to Hertz’s general customer service team. It’s available 24/7 and should be your first point of contact for most inquiries and issues.
Reservation Assistance
If you need help making, modifying or canceling a reservation:
1-800-654-3131
This is the same as the main customer service line, but you can request to be transferred to reservations specifically.
Roadside Assistance
For 24/7 emergency roadside assistance during your rental:
1-800-654-5060
Keep this number handy in case of any breakdowns or issues with your rental vehicle.
Hertz Gold Plus Rewards
For questions about Hertz’s loyalty program:
1-888-999-4900
Gold Plus Rewards members can call this dedicated line for program-specific inquiries.
Lost & Found
If you’ve left an item in your rental car:
1-800-654-4173
Contact this number as soon as possible after realizing you’ve left something behind.
Billing and Charges
For questions about your rental charges or billing:
1-800-654-4173
This is the same number as Lost & Found, but you can request to speak with the billing department.
Corporate Rentals
For business and corporate rental inquiries:
1-888-444-3659
This line is dedicated to Hertz’s corporate and business rental customers.
Tips for Calling Hertz Customer Service
- Have your rental agreement or reservation number ready
- Call during off-peak hours for shorter wait times if possible
- Be clear and concise about your issue or question
- Take notes during your call for future reference
Remember, for the most up-to-date contact information, you can always check Hertz’s official website. These phone numbers should help you get in touch with the right department at Hertz to address your car rental needs quickly and efficiently.
Whether you’re planning a trip, in the middle of your rental, or have questions after returning your vehicle, Hertz’s customer service team is just a phone call away. Don’t hesitate to reach out if you need assistance!
